Australian Privacy Principless (app) Policy
Part A – Purpose and Context
1.0 Banyo Clinic is committed to ensuring the privacy and confidentiality of all personal information affiliated with Banyo Clinic’s business undertakings.
1.1 Banyo Clinic follows the terms and conditions of privacy and confidentiality in accordance to the Australian Privacy Principles (APPs) as per schedule 1 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth), forming part of the Privacy Act 1988 (‘the Act’).
1.2 The purpose of this Privacy Policy is to clearly communicate how Banyo Clinic collects and manages personal information.
1.3 The point of contact regarding any queries regarding this policy is the Practice manager, at admin@banyoclinic.com.au.
Part B – Australian Privacy Principles
2.0 As a private sector health service provider and under permitted health situations, Banyo Clinic is required to comply with the APPs as prescribed under the Act.
2.1 The APPs regulate how Banyo Clinic may collect, use, disclose and store personal information and how individuals, including Banyo Clinic’s patients may:
PART L – HOW BANYO CLINIC HANDLES YOUR PERSONAL INFORMATION WHEN YOU VISIT OUR WEBSITE
This section of our Privacy Policy explains how we handle your personal information which is collected from our website. This Privacy Policy applies to your use of our website and the use of any of the facilities on our website.
11.1 Collection
When you use our website, we do not attempt to identify you as an individual user and we will not collect personal information about you unless you specifically provide this to us.
Sometimes, we may collect your personal information if you choose to provide this to us via an online form or by email, for example, if you:
- address breaches of the APPs by Banyo Clinic;
- access their own personal information; and,
- correct their own personal information.
- “personal information” as defined by the Privacy Act 1988 (Cth). Meaning “information or an opinion including information or an opinion forming part of a database, whether true or not, and whether recorded in a material format or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion”; and,
- “health information” as defined by the Privacy Act 1988 (Cth). This is a particular subset of “personal information” and means:
- race;
- religion;
- political opinions;
- sexual preferences; and or,
- health information.
- relatives; or,
- other health service providers.
- the patient’s health is potentially at risk and his/her personal information is needed to provide them with emergency medical treatment.
- the patient has consented for Banyo Clinic to use his/her information for an alternative or additional purpose;
- the disclosure of the patient’s information by Banyo Clinic is reasonably necessary for the enforcement of criminal law or a law imposing a penalty or sanction, or for the protection of public revenue;
- the disclosure of the patient’s information by Banyo Clinic will prevent or lessen a serious and imminent threat to somebody’s life or health; or,
- Banyo Clinic is required or authorised by law to disclose the patient’s information for another purpose.
- Health Professionals to provide treatment
- Allied health services
- Specialist services
- Outpatient or community health services.
- parent(s);
- child/ren;
- other relatives;
- close personal friends;
- guardians; or,
- a person exercising a patient’s power of attorney under an enduring power of attorney.
- activities such as quality assurance processes, accreditation, audits, risk and claims management, patient satisfaction surveys and staff education and training;
- invoicing, billing and account management;
- to liaise with a patient’s health fund, Medicare or the Department of Veteran’s Affairs, as necessary; and,
- the purpose of complying with any applicable laws – i.e. in response to a subpoena or compulsory reporting to State or Federal authorities.
- submit a general enquiry via our contacts page;
- register to receive share market reports; or
- send a written complaint or enquiry to our Privacy Officer.
- your computer address;
- your top level name (for example, .com,.gov, .org, .au etc);
- the date and time of your visit;
- the pages and documents you access during your visit; and
- the browser you are using.
- you have consented for us to use or disclose your personal information for this purpose;
- you would reasonably expect or we have told you that your information is usually used or disclosed to other organisations or persons in this way;
- the use or disclosure is required or authorised by law;
- the use or disclosure will prevent or lessen a serious or imminent threat to somebody’s life or health; or
- the disclosure is reasonably necessary for law enforcement functions or for the protection of public revenue.