During the COVID-19 outbreak, we encourage all patients to book a phone or video consultation and only attend the clinic if necessary.
If you have not attended a face-to-face appointment at Banyo Clinic in the last 12 months* you will be required to book a face to face appointment.
We will still see any patient for a face-to-face appointment if needed – please avoid bringing unessential guests (one carer or guardian is okay), and phone ahead on 3267 5088 if you are unwell.
Please advise if you need an interpreter, require a procedure, physical examination or a vaccination.
*There is no longer a telehealth Medicare rebate available for patients who have not attended the clinic in the last 12 months. While a doctor may agree to conduct a telehealth consultation outside of those circumstances, GPs Australia-wide are unable to bulk-bill the service as of 20/07/2020. Exceptions only are for patients under 12 months old, or patients experiencing homelessness.
Telehealth appointments are available
Please advise if you need an interpreter, require a procedure, physical examination or a vaccination. Please avoid bringing unessential guests (one carer or guardian is okay), and phone ahead on 3267 5088 if you are unwell or have been interstate / in a COVID hotspot. Banyo Clinic has COVID-19 vaccines available for eligible patients. Check your eligibility here: https://www.health.gov.au/resources/apps-and-tools/covid-19-vaccine-eligibility-checkerPlease phone if you need an interpreter, or require a procedure or a vaccination.
- Select “After-Hours/Weekend Appointment” if booking outside of 8am -5pm weekdays.
- Online payments are now available, so you may be sent a request for card details form HotDoc if you do not have a concession card.
- You will be sent automatic reminders via SMS unless you have opted out.
- For more information about changes to our opening hours, see here
Phone and Video Consultations are available.
Please note changes to our telehealth billing policy as of 1 November 2020.
If you have not attended a face-to-face appointment at Banyo Clinic in the last 12 months, telehealth is unavailable.